Developer PortalBuild AI Support
Build AI Support
Into Any App
Embed intelligent, context-aware support that diagnoses real problems using your system's actual state. Not a chatbot — an investigator.
Why developers choose this
AI-powered diagnostics with evidence-based responses
Multi-tenant SaaS with full data isolation
Enterprise-grade security with PII redaction
Built-in analytics, CSAT, and cost tracking
Embeddable anywhere with Shadow DOM isolation
6-step integration with zero dependencies
Documentation
Quick Start
Get up and running in under 10 minutes
Authentication
JWT signing, token lifecycle, and security
Widget SDK
Configuration, theming, and event hooks
API Reference
Every endpoint, parameter, and response
Type Definitions
TypeScript interfaces and schemas
Error Reference
Error codes, handling, and retry logic
Architecture
┌──────────────┐ ┌───────────────────┐ ┌──────────────────────────┐
│ │ │ │ │ Support Gateway │
│ Host App │────▶│ Widget SDK │────▶│ (Fastify) │
│ │ │ (JS embed) │ │ │
└──────────────┘ └───────────────────┘ └─────────┬────────────────┘
│
┌─────────┴─────────┐
│ │
┌──────┴───────┐ ┌──────┴────────┐
│ Snapshot │ │ AI │
│ Builder │ │ Orchestrator │
└──────┬───────┘ └──────┬────────┘
│ │
┌──────┴───────┐ ┌──────┴────────┐
│ Client APIs │ │ OpenRouter │
│ Knowledge │ │ LLM │
└──────────────┘ └───────────────┘